What is an escape room?
An escape room is a themed live-entertainment game that allows you and up to 9 of your friends to be locked in a room that tests your minds on puzzles, riddles and clues provided throughout the room that must be solved in order to escape the room within an hour. No, the room is NOT actually locked because we want our customers to feel safe in the environment and we understand that conditions, such as claustrophobia, exist and we want to allow all walks of life to be able to participate!
Is the room ACTUALLY locked?!
The main door is NOT actually locked because we want our customers with claustrophbia, PTSD, etc. to be in a comfortable environment while stepping out of their comfort zones mentally.
How many people are able to participate?
The minimum number of people is 2. However, with only 2 minds, it can be a rather difficult task to escape the room, so we recommend at least 4. We currently allow up to 10 people in all of our rooms with some exceptions. Please note that if you do not fill the room to capacity, you might be playing with strangers! You also have the option of "buying out the room", which is essentially purchasing 10 tickets in order to have the room to just you and your teammates.
Are we handicap accessible and handicap friendly?
YES! Both locations are handicap accessible and handicap friendly. Our rooms are designed so that things can be moved if needed and wheelchairs are able to move about easily. For those who fear they cannot stand for the full hour, we will happily provide a chair for your convenience!
How much does it cost?
In our escape room facility, we do our best to keep the cost affordable, but keep the room interactive and fun! Currently, our rooms are $20 per person. If you choose to "buy out the room" to just include you and your party, it is $200. This experience is TAX FREE! Children under the age of 12 are half price. Children under the age of 6 get in for free. We also offer gift certificates for those interested in giving this experience as a present! Furthermore, you don't have to pay until you get to your event, so no pesky fees online!*
Is there an age limit on the escape rooms?
Although it is suggested that no players under the age of 10 participate because of the complexity of puzzles, we don't have a restricting age limit! However, players under the age of 18 must have a waiver signed by a parent or guardian in order to participate. All players must have a signed waiver.
Where can I get a waiver?
Waivers are now electronic! After your reservation has been made through Bookeo, eWaiverPro will send you an e-mail to forward to the members in your group. These MUST be signed before your reservation! You can also follow this link to fill out your waivers through the eWaiverPro website: https://my.ewaiverpro.com/waiver/behindlockeddoorsllc
When should I arrive prior to my game?
In order to make sure all the details of your game are in order, we require you to come 15 minutes before your time slot! If you are unable to make it 15 minutes early, please call ahead and let us know so we can keep your team on track.
*Please note Behind Locked Doors does accept prepay should you wish to pay before your group arrives. Should a cancellation occur, a refund cannot be provided. However, a gift certificate may be offered.
An escape room is a themed live-entertainment game that allows you and up to 9 of your friends to be locked in a room that tests your minds on puzzles, riddles and clues provided throughout the room that must be solved in order to escape the room within an hour. No, the room is NOT actually locked because we want our customers to feel safe in the environment and we understand that conditions, such as claustrophobia, exist and we want to allow all walks of life to be able to participate!
Is the room ACTUALLY locked?!
The main door is NOT actually locked because we want our customers with claustrophbia, PTSD, etc. to be in a comfortable environment while stepping out of their comfort zones mentally.
How many people are able to participate?
The minimum number of people is 2. However, with only 2 minds, it can be a rather difficult task to escape the room, so we recommend at least 4. We currently allow up to 10 people in all of our rooms with some exceptions. Please note that if you do not fill the room to capacity, you might be playing with strangers! You also have the option of "buying out the room", which is essentially purchasing 10 tickets in order to have the room to just you and your teammates.
Are we handicap accessible and handicap friendly?
YES! Both locations are handicap accessible and handicap friendly. Our rooms are designed so that things can be moved if needed and wheelchairs are able to move about easily. For those who fear they cannot stand for the full hour, we will happily provide a chair for your convenience!
How much does it cost?
In our escape room facility, we do our best to keep the cost affordable, but keep the room interactive and fun! Currently, our rooms are $20 per person. If you choose to "buy out the room" to just include you and your party, it is $200. This experience is TAX FREE! Children under the age of 12 are half price. Children under the age of 6 get in for free. We also offer gift certificates for those interested in giving this experience as a present! Furthermore, you don't have to pay until you get to your event, so no pesky fees online!*
Is there an age limit on the escape rooms?
Although it is suggested that no players under the age of 10 participate because of the complexity of puzzles, we don't have a restricting age limit! However, players under the age of 18 must have a waiver signed by a parent or guardian in order to participate. All players must have a signed waiver.
Where can I get a waiver?
Waivers are now electronic! After your reservation has been made through Bookeo, eWaiverPro will send you an e-mail to forward to the members in your group. These MUST be signed before your reservation! You can also follow this link to fill out your waivers through the eWaiverPro website: https://my.ewaiverpro.com/waiver/behindlockeddoorsllc
When should I arrive prior to my game?
In order to make sure all the details of your game are in order, we require you to come 15 minutes before your time slot! If you are unable to make it 15 minutes early, please call ahead and let us know so we can keep your team on track.
*Please note Behind Locked Doors does accept prepay should you wish to pay before your group arrives. Should a cancellation occur, a refund cannot be provided. However, a gift certificate may be offered.